Cancellation
If you want to cancel your hotel reservation we charge the following cancellation fee: up to 30 days before arrival 50%, from 14 days before arrival 80%. In case of early departure, we charge 80-90 € per day of the remaining days booked.
Prepayment
of charged deposit on rooms booking: Please note that the charged deposit paid prior your arrival is a down payment for the hotel reservation and will not be paid back in case of cancellation of your hotel reservation.
Down payment (ref. article 1385 of the Italian civil code) is a security to comply with the contract requirements.
Travel insurance
Occasionally, something can happen before the start of a trip. With our trip cancellation insurance you are financially covered. Should a booked stay at a hotel be delayed, or even not taken up or prematurely broken off, cancellation charges can be redeemed. In order to save you any expenses in such cases, we recommend you take out this trip cancellation insurance, with which you are covered by the Europäische Reiseversicherung's travel insurance.
Click [here] to take your personal insurance.
Tourist Tax
People from 14 years of age will have to pay a tourist tax of 1,50 € per person and night. This fee is not included in the total price of your stay: it is only payable on departure.
Various
For your four-legged friends, costs are 8 - 10 € per night (without board). Damage caused by improper handling will be charged.